The other element of their excuse is that the increased use of emails and texting, which allegedly accounts for 50% of personal messaging, has meant that the average person in the UK spends just £18 per year on postage. It would appear to me that the increase of online shopping and auction bidding has created a whole new market for the Royal Mail in delivering online purchases and undermines these figures.
Lilly wonders if she should revert to sending texts as she no longer
gets any replies to her letters
Strange also how Sweden, the worlds most advanced country in the use of information and communications technology, can have a postal service that produces an increase of 157 million euro profits in 2010, up 28% over the previous year.
Despite making £180 million profit in the previous year and a £39 million operating profit over the current year, the announced losses are being used by Royal Mail to justify redundancies. Perhaps they should examine their business planning and management deficiencies before they do.